HELP & SUPPORT

A little help.
A real connection.

Find an answer below, or tell us what you need help with. We’re here at [email protected].

THE ESSENTIALS

Let’s make
things clearer.

Why can I only see some contacts?

iOS can give an app access to selected contacts rather than your full address book. Use the app’s contact-access option or iPhone Settings to change this. Contacts without a phone number are not shown in the calling list.

Do you upload my Apple Contacts?

No. CallAbroad reads the contacts you allow locally on your iPhone. It does not sync your Apple address book to the calling backend or import contacts from Google or Microsoft.

My verification code hasn’t arrived.

Check the selected country and mobile number, including the international dialling code. Allow time for delivery and use the app’s resend option when available. Contact support if the issue continues. Never share the code with anyone.

How do I find a recording?

Open the call in Recents and view its details. Available recordings, transcripts and summaries belong to the account that made the call. Recording must have been enabled with permission.

Can I make emergency calls?

No. Use your phone’s normal emergency calling service. CallAbroad is not an emergency service.

Is the app publicly available?

CallAbroad is preparing for public launch. Credit purchases, referral rewards and travel eSIMs will be announced as their services become available.

GET IN TOUCH

How can we help?

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